As the world moves away from depending solely on Instructor Led Training and self-paced learning tools gather ground, NIIT Uniqua is ahead in the game where several self paced learning tools have been created.
Some of our popular tools are:
IAAB (Individual As A Batch)
This award winning training tool, allows each learner and individual learning path, ensuring that within a batch, proficient learners dont spend as much time in training as novices do. And each person is enabled to reach our client’s desired proficiency level, in the most cost effective way. IAAB can be customized to suit your specific requirements and can be implemented for domain as well as language learning.
Virtual Coach (Knowledge Management and SOP search tool)
NIIT Uniqua’a Virtual Coach is a tool based on SharePoint 2010. The tool helps in Knowledge Management of SOPs - keeping them current and accessible. It has multiple features for version control, access control, MIS, tests, surveys, ask-an-expert and chat support to ease the life of an agent on the job.The reports that it throws up provide inputs to the operations team on where employees are facing challenges and where training teams need to provide more focus. The result is increased productivity, cost reduction and eventually a happy customer at the other end.
Knowledge Asset with Critical Mistakes Analysis
Knowledge Asset is a toolkit, designed with an objective to reduce a new hire’s dependency on senior colleagues. As newbies buddy up with the veterans, training quality is a function of the intuitive ability of the veteran to be a good teacher along with being a good performer. Knowledge Asset takes the guesswork out of this training by providing the veteran with a set of handy tools to know exactly what to teach the new person and to check whether knowledge transfer has actually taken place.
By training on exactly what is needed to perform successfully, the new employee makes fewer mistakes and reaches fully productive levels much faster. The veteran on the other hand, doesnot need to spend hours and hours on repeat work and can go back to doing what he is good at.
"The first impression is the lasting impression" is a common saying. An important element that works toward the best first impression is clear communication. Command over fluency and ability to converse effectively in the English language is fast gaining a stronghold in the corporate environment.
But with time being at a premium, it is not easy to get people into the long training programs required to improve English conversation skills. English@work is a multi-level English training program where half the work is done by the trainee on his own time. Situations that mimic a work place teach the learner language as well as the soft skills that go such a long way in making them effective in an office environment.
Most self-paced English language training programs fail in providing trainees adequate practice to use the language confidently. English@works design ensures that no trainee can escape without learning to speak!